10jilli is committed to protecting the personal information of all Filipino players in compliance with Republic Act No. 10173, the Data Privacy Act of 2012. This Privacy Policy explains exactly what data we collect, why we collect it, and how it is protected.
Last updated: June 202610jilli ("we," "us," "our," or "the Platform") respects the privacy of every individual who accesses our online casino and sports betting platform. This Privacy Policy is issued in accordance with Republic Act No. 10173 (the Data Privacy Act of 2012) and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC) of the Philippines.
This Policy describes the types of personal information collected from registered players and website visitors, the purposes for which such information is used, the conditions under which it may be shared, and the rights available to data subjects under Philippine law. This Policy forms part of the 10jilli Terms & Conditions and should be read in conjunction with them.
If you have questions about how your personal data is handled, you may contact our Data Protection Officer using the details provided in Section 15 of this Policy.
For the purposes of the Data Privacy Act of 2012 and this Policy, the data controller responsible for personal information processed through the 10jilli platform is the operating entity behind 10jilli.app. Contact details for the Data Protection Officer are provided in Section 15.
Where 10jilli engages third-party service providers who process personal data on the platform's behalf (such as payment processors, game software providers, or fraud detection services), those parties act as data processors under contractual data processing agreements that require compliance with applicable Philippine data protection standards.
10jilli collects personal information through various touchpoints during your interaction with the platform. The categories of personal data collected include:
| Category | Examples | Collection Point |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality | Registration, KYC |
| Contact Data | Philippine mobile number, email address | Registration |
| Verification Data | Government-issued Philippine ID, selfie/photo, proof of address | KYC process |
| Financial Data | GCash number, Maya account, bank details (masked), transaction history | Cashier, deposits, withdrawals |
| Technical Data | IP address, device type, browser, operating system, login timestamps | Automatic (session) |
| Usage Data | Games played, bets placed, session duration, navigation patterns | Automatic (platform) |
| Communications Data | Live chat transcripts, support ticket content, survey responses | Customer support |
| Marketing Data | Promotional opt-in preferences, bonus claim history | Opt-in forms, platform events |
We do not knowingly collect sensitive personal information (as defined by the Data Privacy Act) beyond what is strictly necessary for identity verification, financial compliance, and responsible gaming obligations.
10jilli uses personal information for the following purposes:
Under the Data Privacy Act of 2012, 10jilli processes personal information on the following legal bases:
10jilli does not sell, rent, or trade your personal information to third parties for their own marketing purposes. Personal data may be shared in the following limited circumstances:
All third-party data processors engaged by 10jilli are contractually obligated to process personal data only as instructed, to maintain appropriate security measures, and to comply with applicable data protection law.
The 10jilli platform uses cookies and similar tracking technologies to provide functionality, enhance performance, and analyze platform usage. The types of cookies used include:
You may manage cookie preferences through your browser settings. Disabling non-essential cookies will not affect your ability to access your 10jilli account or play games, but may impact certain personalization features.
10jilli retains personal data for the periods necessary to fulfill the purposes described in this Policy, subject to the following retention guidelines:
When personal data is no longer required for any lawful purpose, it will be securely deleted or anonymized in accordance with 10jilli's data disposal procedures.
10jilli implements appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, and destruction. These measures include:
While we maintain robust security measures, no online system can guarantee absolute security. In the event of a personal data breach that is likely to result in harm to data subjects, 10jilli will notify the National Privacy Commission (NPC) and affected players in accordance with NPC breach notification requirements.
As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal information held by 10jilli:
To exercise any of these rights, contact 10jilli's Data Protection Officer using the details in Section 15. We will respond to verified requests within thirty (30) days of receipt.
10jilli strictly prohibits access by individuals under 21 years of age, in compliance with PAGCOR online gaming regulations. We do not knowingly collect personal information from minors. If we discover that a registered account belongs to a person under 21, the account will be immediately closed and all associated personal data will be deleted, subject to any mandatory retention obligations under Philippine law.
If you believe a minor has registered on 10jilli, please contact us immediately via the channels in Section 15. We take underage gambling prevention very seriously and act on all such reports without delay.
Some 10jilli data processors (such as cloud infrastructure providers and game software providers) may be located outside the Philippines. Where personal data is transferred internationally, 10jilli ensures that adequate protections are in place through contractual safeguards, standard data protection clauses, or the processor's demonstrated compliance with equivalent data protection standards, as required under the Data Privacy Act and NPC guidelines.
The 10jilli platform integrates third-party services including payment gateways (GCash, Maya), game content providers, and analytics tools. These services operate under their own privacy policies and data practices. 10jilli is not responsible for the data handling practices of third-party services accessed independently of the 10jilli platform.
10jilli reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. Material updates will be communicated to registered players via email notification or a prominent notice on the platform, with the updated "Last Updated" date prominently displayed at the top of this page.
Continued use of the 10jilli platform following notification of a material Privacy Policy update constitutes your acceptance of the revised Policy. If you do not agree with any update, you should cease using the platform and contact support to close your account.
For questions about this Privacy Policy, to exercise your data subject rights, or to raise a data privacy concern, please contact the 10jilli Data Protection Officer through the following channels:
If you are not satisfied with our response to a data privacy concern, you have the right to file a complaint with the National Privacy Commission (NPC) of the Philippines. The NPC is the government authority responsible for enforcing the Data Privacy Act of 2012 and may be contacted through official NPC channels.
A plain-English summary of the key data protection commitments in the 10jilli Privacy Policy.
Every piece of data transmitted between your device and the 10jilli platform — login credentials, payment details, personal information — is protected by 256-bit SSL/TLS encryption. The same standard used by major Philippine banks like BPI and BDO for online transactions.
10jilli operates in compliance with Republic Act No. 10173 — the Philippine Data Privacy Act of 2012. We adhere to NPC guidelines for personal data collection, processing, retention, and breach notification. Your rights as a Filipino data subject are fully honored.
10jilli does not sell, rent, or trade your personal information to third parties for their own marketing purposes — ever. Data sharing is limited to what is strictly necessary for service delivery, payment processing, and regulatory compliance. No data brokers, no selling your information.
You can access, correct, or request deletion of your personal data at any time by contacting 10jilli support. Marketing opt-outs are processed immediately. Data subject rights requests are handled within 30 days in compliance with NPC requirements.
Payment data shared with GCash, Maya, and other Philippine payment processors is limited strictly to what is required for each transaction. 10jilli does not store full payment credentials on its own servers. All financial data is handled under the processors' own security certifications.
In the unlikely event of a data breach affecting your personal information, 10jilli is committed to notifying the National Privacy Commission (NPC) and affected players in accordance with Philippine law. Transparency in security incidents is a non-negotiable commitment.
Your data is protected. Your privacy is respected. Your GCash deposits are secure. 10jilli gives Filipino players a world-class gaming experience they can trust. 3,500+ games, fast withdrawals, Filipino support — all backed by proper data protection.
Must be 21+ to register. Please gamble responsibly. See Terms & Conditions and Responsible Gaming.